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Informations générales

Nom
Engineering Support Manager
Réf n° :
158
Date de publication
Mardi, novembre 25, 2025

Description et exigences

The Engineering Support Manager is responsible for the successful delivery and coordination of the Programme Management Team’s resources, qualifications, personal development, management of their interdependencies and oversight of their risks and issues arising. The role also includes the coordination of new skills and continuous improvement to enable effective change and realisation of personnel and programme benefits. The Engineering Support Manager secondary role is to provide ILS support to the Program groups ILS contracts this position is crucial for creating and maintaining focus, enthusiasm and momentum, ensuring the overall integrity and coherence of the Engineering Support programme. This extends to the development and maintenance of each team and individual within it.

Duties: The Engineering Support Manager is responsible for:

    Planning and maintaining an effective support regime, proactively monitoring its progress, resolving issues and initiating appropriate corrective action. 

    Ensuring effective quality assurance around project delivery – focusing on Suitably Qualified Experienced Personnel (SQEP) consistency for programmes, alignment with STS Defence strategy and outwardly on its coherence with customer expectation and specialist standards.

    Facilitating the assignment of individuals to Integrated Project Teams for complex projects.

    Ensuring the maintenance of sufficient resources and skills for programme activities and the effective allocation of required skills to individual projects.

    Managing communications with all internal and relevant external stakeholders.

    Managing the SQEP dependencies and interfaces between projects.

    Develop the ILS process to deliver contact requirement. 

    Initiate training, skills development 

    Provide ILS support, advise and governance to the ILS processes   

    Reporting the progress of the support regime at regular intervals to the Business Manager and Managing Director, as directed in the company communications plan.

    Proactive identification and exploitation of all new business development opportunities.

    Product Safety Training

Skills/Qualifications: The Engineering Support Manager should have:

    Effective leadership, management, interpersonal and communications skills.

    The ability to command respect and to create a sense of community within the engineering support teams.

    Good knowledge of the techniques for planning, monitoring and controlling personnel.

    Sound business case development and approvals skills.

    Good understanding of recruitment, personnel development processes and negotiation with third parties.

    An understanding of programme and project management methods such as MSP, PRINCE2, APM, Change Management and MoR.

    good knowledge of budgetary and resource allocation procedures